- What type of shirts do you use?
All the YONIL tees are custom cut and sewn T-shirts. We use the help of our dear friends at Plazmalab for manufacturing.
- How do I know what size of shirt I need?
Yep, important question. Look for the Size chart in every product page, check out the sizes and compare to a tee you own and like. This is the best way to know what size would be best for you. Since the majority of the tees are 100% cotton, take into consideration that they all do tend to shirk just a little bit after the first wash.
If in doubt or in between sizes - always go for the bigger size.
- How do you print your tees?
Most of the YONIL tees are printed using DTG (Direct-to-Garment) technology, which allows us to give you great quality, soft prints with minimum color limitations. A few tees are screen printed, you can check the product page to see which ones exactly.
- Who designs the T-shirts?
All tees are designed by YONIL, a graphic designer, illustrator and artist living and working from Tel-aviv, Israel.
- How long will it take for my order to arrive?
All order usually get to destination within 14 business days from delivery, although sometimes it may take a little longer than that. please allow up to 21 business days from delivery for your order to arrive.
- What shipping method do you use?
For all orders we use Israeli post's registered mail services. please note that the tracking for international orders will not update once the package leaves Israel, this doesn't mean the orders lost or something, it is still on its way to you.
- I live in [place your country here], can I order from the YONIL store?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of Israel are subject to regular customs duties and fees levied by the destination country.
- I wanna come and pick up my order myself. Is that possible?
We currently offer the CUSTOMER PICK-UP option only to those of you who live nearby.
If you chose the Pick-up option - we're located at Dr Avraham Eliyahu Harkavy St, Tel Aviv-Yafo. Please contact us before coming.
- What forms of payment do you accept?
We accept major credit cards like Mastercard, Visa, American Express, Discover or direct payments - all via PayPal.
- Do I need a PayPal account to buy from this store?
No, you don't have to have a PayPal account to make a purchase. Although if you do already have a PayPal account you may use it.
- How secure is it to buy here?
Fair question. Like we said, this store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do you sell Gift Certificates?
No, unfortunately at the moment we do not but rest assured we are thinking about it real real hard.
- What is your return policy?
First of all, it is really important for us that you are super happy with your tees. Generally, returns and exchanges can be made within 21 business days from delivery date on all merchandise in its original, unworn and unwashed condition.
If you want to exchange a product or return it - please email us first.
Wanna ask something else?
For more info about anything you can think of please head to our contact page or email us at contact[at]yonil[dot]com.